1. Lack Of Service Or Telephone Outages Could Prevent You From Calling 911:

While some cell phones allow you to make an emergency call even if you don’t have service, this isn’t always the case. In addition, it’s impossible to make an emergency call on a landline if the telephone service is down.

2. It’s Easy To Find Yourself In An Area That Doesn’t Have Cell Service:

Many rural areas of the United States don’t have cell phone service. Luckily, if you have a dual mode phone that is capable of generating its own wi-fi hotspot, you’ll be able to access VoIP services no matter where you’re located. So VoIP for collection agencies is nice option.

3. You Can’t Prevent Landline Outages:

Outages on landlines typically occur because of foul weather. Not only can these events not be prevented, but they can’t always be accurately predicted.

Luckily, you can prevent VoIP outages. If your computer has a battery, it will run for a while after the electricity goes out. If your computer is capable of generating a wireless hotspot, you’ll be able to get online to use your VoIP service even while the electricity is out. If you have a generator for your business, you can prevent electrical outages from affecting your VoIP communication at all.